WHAT OTHERS ARE SAYING

Merix Electricals
4.8
Based on 97 reviews
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shabbir najmi
shabbir najmi
19:55 16 Sep 20
From receiving order to speedy delivery, I was assissted on each step of the process, I had a very delightful experience and I would definitely like to shop again
Carol W
Carol W
04:40 12 Sep 20
Exceptional. Customer service was really good and delivery guy very professional. Did I mention the package was so well done/wrapped I for a moment thought it came from Amazon? Thanks Merix Electricals, kudos
Karaguri Maigua
Karaguri Maigua
05:45 31 Aug 20
Replies to customer enquiries swiftly, Prices are competitive and sells genuine products.
dharurazetu
dharurazetu
16:33 26 Aug 20
This was my first order with Merix. Staff were professional. They handled my order with speed and my questions on the quality of the product in question were fully answered. It’s not about selling only, but it’s all about maintaining their... reputation, which I admire a lot. I may have been a bit pushy, but Merix was attentive to my issues and took my feedback seriously, addressing it fully. Will surely do business with these guys again.read more
Ni mimi Lee
Ni mimi Lee
04:21 26 Aug 20
Prompt, customer oriented service and flexible to your needs and wants. Shop here people
Patrix K
Patrix K
16:04 25 Aug 20
Services are on point and the products are legit.....I recommend Merix to anyone seeking electrical services
Kamenju Mwangi
Kamenju Mwangi
07:57 25 Aug 20
Merix delivered the exact product that I had requested more so timely and I commend the professionalism and added information about how to install the product. I wouldn't hesitate to recommend them. Keep it.
ZIGGY MUTUKU
ZIGGY MUTUKU
20:26 20 Aug 20
Quick response, great customer service. I was always updated all the way about my order (with images where possible). everything was amazing. Keep doing the good work😊
Michael Mugambi
Michael Mugambi
11:33 19 Aug 20
Merix Electricals have amazing customer service. Very responsive and solution oriented. I would rate them more than 5 stars if it were possible.
John Ndwekia
John Ndwekia
14:11 27 Jul 20
These Guys are Great & Professional!Called them when my Instant Shower which I bought last year from them stopped working. They happily took me through the process of figuring out what was wrong with my shower on WhatsApp.Ordered a Heating Element... replacement and shared my location. Item was Delivered Safely in less than 1Hr. Installed it, Works Perfectly. Happy Customer 😀Highly Recommend shopMetrix!read more
Caroline Wothaya
Caroline Wothaya
06:48 27 Jul 20
I am a happy client. The team at Merix Electricals is very professional and friendly. I purchased a product and they took their time to explain to me how to operate and maintain it better. I give them a plus for their quality products, affordable... prices, and amazing customer service.read more
Natalie Jeptoo
Natalie Jeptoo
07:03 21 Jul 20
I loved the service especially the punctuality. Good and quality products as well😍❤️
james gakaya
james gakaya
04:58 21 Jul 20
Your response is good, good prices, the product is as per advts. After sales service is excellent. I like customer care service.Your discounts on your products are super.This is the place to be for your electrical shopping.
F C
F C
16:42 09 Jul 20
Ordered for goods and the process was smooth. Good communication from the shop and courier, well labelled and packaged goods that arrived on time...The process was straightforward and concise
Isaac Mwendwa
Isaac Mwendwa
21:11 08 Jul 20
Professional service, prompt communication and delivery, value for money. Shopmerix does not disappoint!
Naomi Gichuki
Naomi Gichuki
14:02 01 Jul 20
The service was superb... Both Eric and the delivery guy were punctual and very pleasant.
John Kahohi
John Kahohi
11:15 26 Jun 20
Professional and quick to respond. I appreciated the timely delivery.
Donald Mwasi
Donald Mwasi
06:55 17 Jun 20
The heart of business and customer care is the best. Its a place for guiding and shopping.
Ferdinand Marc
Ferdinand Marc
10:57 28 May 20
I appreciate the good customer service, prompt response with professionalism. I had my order delivered in time at my convenience not to mention good quality and packaging. Pleasure doing business with you. I highly recommend.
Ondi Regalia
Ondi Regalia
16:29 04 May 20
Great customer service and will work with you to offer convinces like delivery to ensure product is available in a timely manner. Always a PLEASURE doing business with you.
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